Returns & Exchanges
At Book Grocer, we want you to love your fashion finds, which is why we offer a 30-day return window for all items in their original, unworn condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original state.
- 3.Ship Your Items
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.
